Privacy Policy

EFFECTIVE: January 1, 2023

LAST UPDATED: January 1, 2023

 

Velocity Life and its affiliates (collectively the “Company,” we” or “us”) is committed to protecting and preserving your privacy. This policy, together with our Terms of Use, describes the types of information we collect from you, with whom we may share it, and the choices available regarding our use of information. This Privacy Policy also describes the measures we take to safeguard the personal information we collect on the website (“Site”) and how you can contact us about our privacy practices. By using our Site, you are accepting the practices described in this Privacy Policy and you consent to the use of information that you provide to us in accordance with this Privacy Policy. We do update this Privacy Policy from time-to-time, so please review this Privacy Policy regularly. If we materially alter our Privacy Policy, we will notify you by changing the “last updated” date on this Privacy Policy. Your continued use of the Site will be deemed your agreement that your information may be used in accordance with the new policy. If you do not agree with the changes, then you should stop using the Site. We have structured our Site so that you can visit it without identifying yourself or revealing certain personal information. If you choose to provide us with information, you can be assured that it will only be used in accordance with this Privacy Policy. Please read this Privacy Policy carefully to fully understand how we collect, share, and protect information about you. This Policy is incorporated into and is a part of the Terms of Use of this Site. To access the Terms of Use click here.

What Kind of Information We Collect

When you visit our Site and in the course of evaluating you and your life insurance policy, we may collect and process information about you which includes, without limitation, the following:

  • Contact information you provide, such as name, postal address, email address and telephone number;

  • Personal information such as date of birth, gender, social security number, tax identification number, and other identification numbers issued by governmental bodies;

  • Financial information and account details such as payment card number, bank account or other financial account number and details;

  • Health and medical information, such as doctor and hospital records and prescription information;

  • Life insurance information, such as the policy and the terms of the policy, the application, payment history, annual statements,  the policy illustration, and various other policy related documents;

  • Details of your visits to our Site and the resources that you access, including, but not limited to, traffic data, location data, weblogs, and other communication data, including your IP address, the date and time you accessed or left the Site and which pages you viewed. For additional information, please see the section below, “Automated Collection of Data”;

  • Recordings of telephone calls with our representatives.

Automated Collection of Data

When you visit the site, we may obtain certain information by automated means, such as browser cookies, web beacons, device identifiers, server logs, and other technologies. The information we obtain in this manner may include your IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with our Site, the pages that led or referred you to our Site, dates and times of access to our Site, and other information about your use of our Site.

A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. We and our third-party service providers may use beacons in emails to help us track response rates, identify when our emails are accessed or forwarded, and for other purposes listed below.

The technologies described above assist us to (i) properly identify your computer and remember your information so you will not have to re-enter it, (ii) tailor the Site around your preferences, (iii) measure the usability and functionality of the Site, (iv) understand the effectiveness of our communications with you, (v) generate usage statistics, such as how many visitors entered the Site, how they interacted with the Site and specific pages that were visited, and (vi) otherwise manage and enhance the Site.

You can also stop certain types of cookies from being downloaded on your computer by selecting the appropriate settings on your web browser. Our Site is not designed to respond to “do not track” signals received from browsers. Please be aware that if you choose to disable cookies or other automated technologies, you may not be able to access all of the features of our Site.

Third-Party Web Analytics Services

We may obtain information about your online activities over time across third-party websites, devices, and other online services. On our Site, we may use third-party online analytics services, and the service providers that administer these analytics services use automated technologies to collect data (such as email address, IP address, cookies and other device identifiers) to evaluate the use of our Site.

Online Tracking and Interest-Based Advertising

Additionally, both we and certain third parties (such as Google and Microsoft Bing) may collect certain information about your online activities to provide you with advertising about products and services tailored to your individual interests. We and our third-party vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or third-party identifiers to deliver advertisements, create a generalized user profile, measure user interests, approximate the geolocation of your device, and personalize content for you. To learn how to opt out of this tracking activity, please visit https://www.aboutads.info/choices/ or http://www.networkadvertising.org/choices/.

Use of Your Information

Depending on the type of information we collect, we may use the information we obtain through the Site to:

(i) Determine your eligibility for our products and services;

(ii) Communicate with you, including responding to your requests and inquiries;

(iii) Personalize your experience on the Site;

(iv) Identify and authenticate you so you may use the Site;

(v) Create your account;

(vi) Provide improved quality, training and security (for example, with respect to recorded or monitored phone calls to our contact numbers) assist in detecting, preventing, investigating, identifying, reporting or taking any other action with regard to any suspected or actual fraudulent or illegal activity or activity that violates our polices, including reporting insurance fraud;

(vii) Carry out market research and analysis;

(viii) Provide and develop marketing information;

(ix) Operate, evaluate, manage and improve our business operations (including the development of new products and services),

(x) Comply with applicable laws, regulations and legal processes as well as industry standards and our company policies;

(xi) Respond to requests from public and government authorities;

(xii) Defend our legal rights.

 

How We Share the Information We Collect

We may share your information with (i) our affiliates; (ii) life settlement brokers, agents and providers; and (iii) third parties who perform services on our behalf such as data analytics companies, marketing companies, IT companies and other third parties’ servicers who provide internal support functions for us.

Additionally, we may disclose personal information about you (i) if we are required to do so by law or legal process (such as a court order or subpoena); (ii) in response to requests by governmental agencies, such as enforcement authorities; (iii) to establish, exercise, or defend our legal rights; (iv) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (v) in connection with an investigation of suspected or actual illegal activity; (vi) in the event we sell or transfer all or a portion of our business or assets (including in the event of reorganization, dissolution or liquidation); or (vii) otherwise with your consent.

Other Online Services and Third-Party Features

Our Site may provide some links to other online services and websites for your convenience and information, and may include third-party features such as apps, tools, widgets and plug-ins. These services, websites and third-party features are not under our control, and we disclaim any responsibility for the contents of such linked website(s), any link(s) contained in any such linked website(s), or any changes or updates to any of these websites. We further disclaim any responsibility for any form of transmission received from any linked third-party service, website, or third-party feature. The privacy policies of these third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest that you review. We are not responsible for these third parties’ information practices.

How We Protect Personal Information

We have put in place administrative, technical, physical, electronic, and managerial safeguards designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure or use.  We also have policies in place restricting access to your information to only those individuals and entities who need to know the information for the above purposes.

Use of Website by Minors

Our Site is not designed, directed, or intended for individuals under the age of eighteen (18) and we request that these individuals do not provide personal information through this Site. This Site does not knowingly collect or solicit personal information from individuals under the age of eighteen (18). If we learn that we have collected personal information from such an individual, we will promptly delete that information. If you believe that an individual under the age of eighteen (18) may have provided us with personal information, please contact us as specified in the “How to Contact Us” section of the Privacy Policy (below).

Updates to This Privacy Policy

We may update this Privacy Policy periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate changes to the Privacy Policy by updating the “Last Updated” date at the top of the Privacy Policy. Your continued use of the Site after any update to this Privacy Policy will constitute your acceptance of the changes.

How to Contact Us

If you have any questions about this Privacy Policy or to update or correct your information, please contact us by email at info@velocitylifesettlements.com.